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IBM Southbank, London - Voice, Image and Document Management Archive Seminar
30th April 2003

We invite you to a presentation and active demonstrations regarding leading industry technologies that are assisting customers today with voice and image capture, document management, archive and retrieval solutions to improve customer service and reduce business costs, particularly in Call and Contact Centres.
Download the full details in PDF format here or register now.

Subject areas
Business Pain	Companies all over the world are investing in IBM Content Management. Why? What causes people to need it? What are the business problems’ such solutions help resolve?
What is Content Management?	What do we mean by this term? Just as importantly, what don't it mean to your company?
Executive Benefits	What sort of real-world (not theoretical) benefits do our customers enjoy? How can this improve your business?
Key Modules	e-ASL Knowledge Capture Voice Archive to record phone calls, index and archive them, plus bulk load and migration tools Content Manager image capture and document management OnDemand for report archive CommonStore for the archive of Outlook and Lotus emails GUI and Web clients to search, retrieve and view documents Many other Content Management modules
Date:	Wednesday, 30th April 2003
Cost:	There is no charge for this event. This is an IBM and e-ASL sponsored event.
Time: Event 1 NOW FULL	10:00am for coffee, with presentations planned to finish at 12:00pm.
Time: Event 2	12:30pm for coffee, with presentations planned to finish at 3:00pm.
Location:	IBM Southbank, London
Supplier Attendees:	Michael Veenswyk, e-ASL Managing Director Miles Gaudoin, e-ASL UK Sales Executive
Event Coordination:	If you require any additional information, wish to confirm additional attendees, or need to cancel, please email Michael Veenswyk via email at Michael_Veenswyk@e-ASL.com, or call him on 01732 876587.

Interested? Register for this seminar now, spaces are limited.