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Pomme d'Or Hotel, St. Helier, Jersey - Voice, Image and Document Management Archive Seminar
1st May 2003

We invite you to a presentation and active demonstrations regarding leading industry technologies that are assisting customers today with voice and image capture, document management, archive and retrieval solutions to improve customer service and reduce business costs, particularly in Call and Contact Centres.

Download the full details in PDF format here or register now.

Subject areas
Business Pain	Companies all over the world are investing in IBM Content Management. Why? What causes people to need it? What are the business problems’ such solutions help resolve?
What is Content Management?	What do we mean by this term? Just as importantly, what don't it mean to your company?
Executive Benefits	What sort of real-world (not theoretical) benefits do our customers enjoy? How can this improve your business?
Key Modules	e-ASL Knowledge Capture Voice Archive to record phone calls, index and archive them, plus bulk load and migration tools Content Manager image capture and document management OnDemand for report archive CommonStore for the archive of Outlook and Lotus emails GUI and Web clients to search, retrieve and view documents Many other Content Management modules
Date:	Thursday, 1st May 2003
Cost:	There is no charge for this event. This is an e-ASL sponsored event.
Time:	10:00am for coffee, with presentations planned to finish at 12:00pm.
Location:	Wharf Suite, Pomme d'Or Hotel, Liberation Square, St. Helier, Jersey, JE1 3UF. Tel: 01534 880110
Supplier Attendees:	Michael Veenswyk, e-ASL Managing Director Mark Birkinshaw, e-ASL Channel Islands
Event Coordination:	If you require any additional information, wish to register or confirm attendees, or need to cancel, please email Mark Birkinshaw via email at Mark_Birkinshaw@e-ASL.com or call him on +44 (0)1534 747939.

Interested? Register for this seminar now, spaces are limited.